There is lots here to work on. One thing I have found difficult is the “make a phone call to someone you know whose life may be a little tough right now and see if you can do something to brighten their day week or month even” – my experience is that people find it hard to accept this kind of help. Perhaps there is a knack to giving it which I don’t have. A friend of mine whose husband died in an accident said that it was only really any help when people just did things for her without asking what she needed. That’s quite difficult to second-guess though as you don’t know what they are going through, especially in a situation which you have not experienced yourself. Any insights on this would be very welcome.